The CCPA has penalized an e-commerce platform Rs 5 lakh for allowing the sale of toys that failed BIS quality standards under the Toys Quality Control Order (QCO) 2020. The regulator held the platform liable for its active role in the sale process, rejecting its defense as a mere intermediary, reinforcing strict consumer protection accountability for e-commerce entities.
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- ›Penalty Amount: Rs 5 lakh
- ›Regulatory Body: Central Consumer Protection Authority (CCPA)
- ›Target this Data: Rs 5 lakh penalty, Rs 1.42 lakh commercial benefit, QCO effective from January 1, 2021
- ›Target this Nodal Body: Central Consumer Protection Authority (CCPA) under the Consumer Protection Act, 2019
- ›Target this Legal Point: Rejection of 'intermediary' defense; functional role determines liability under consumer law
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