The Karnataka High Court has held BSNL liable for negligence in a SIM-swap fraud case, ordering ₹55.5 lakh in compensation. This landmark judgment underscores that telecom providers are systemic gatekeepers, and their duty of care in SIM issuance is central to the integrity of India's digital financial architecture, which relies on OTP-based authentication.
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- ›Compensation Ordered: ₹55.5 Lakh
- ›Fraudulent Amount: ₹87.7 Lakh
- ›Target this Data: ₹55.5 lakh compensation ordered by Karnataka HC.
- ›Target this Nodal Body: Permanent Lok Adalat (under the Legal Services Authorities Act, 1987).
- ›Target this Legal Point: Jurisdiction of Permanent Lok Adalat for civil claims from fraud (Section 22C of LSAA).
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