The RBI has proposed a landmark victim compensation framework for digital payment frauds. For small-value transactions (constituting 65% of fraud cases), victims will be compensated up to ₹25,000 without interrogation, even if they shared an OTP, marking a significant shift towards customer-centric grievance redressal.
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- ›Compensation Cap: ₹25,000
- ›Small Fraud Share: 65% (by number of cases)
- ›Target this Data: Compensation cap of ₹25,000 and 65% share of small frauds.
- ›Target this Nodal Body: Reserve Bank of India (RBI) and its Depositor Education and Awareness Fund.
- ›Target this Legal Point: Framework is proposed/draft; based on Banking Regulation Act for DEA Fund.
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