RBI has launched a pilot scheme to compensate victims of digital payment scams where customers are tricked or coerced. For losses up to ₹50,000, victims can claim a one-time compensation of 85% (capped at ₹25,000). The pilot, effective from January 1, 2027, amends the 2017 circular on limiting customer liability for unauthorized transactions, covering 'fraudulent electronic banking transactions' including digital arrests and OTP theft.
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- ›Compensation % for loss up to ₹50,000: 85%
- ›Max compensation per victim (lifetime): ₹25,000
- ›Target this Data: 85% compensation for loss up to ₹50,000; one-time lifetime cap of ₹25,000; effective January 1, 2027; report within 5 days to 1930.
- ›Target this Nodal Body: Reserve Bank of India (RBI) — the regulator issuing the pilot scheme.
- ›Target this Legal Point: Amendment to RBI's 2017 circular on 'Limiting Liability of Customers in Unauthorised Electronic Banking Transactions'.
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