Karnataka has operationalized India's first government-backed grievance redressal system for platform-based gig workers through its Integrated Public Grievance Redressal System (IPGRS). This creates a structured legal pathway for resolving disputes on pay, deactivation, and working conditions, addressing a major gap in the informal economy's regulatory framework.
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- ›Act Notified: Karnataka Platform-Based Gig Workers (Social Security and Welfare) Act, 2025 (September 2025)
- ›Grievance Portal: Integrated Public Grievance Redressal System (IPGRS)
- ›Target this Data: '15 working days' – the time IDRC must attempt resolution.
- ›Target this Nodal Body: 'Karnataka Platform-Based Gig Workers Welfare Board' – the appellate body.
- ›Target this Legal Point: 'Karnataka Platform-Based Gig Workers (Social Security and Welfare) Act, 2025' – the enabling legislation.
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