EconomyBanking & Finance
News 9 of 22

RBI caps fraud compensation at Rs 25,000, proposes guidelines for mis-selling and loan recovery practices

Target:UPSC GS-IIIMPSCBankingSSC GATeachingPrelims HighMains MediumStatic GK Link
06 Feb 2026
~2 min
Source: Indian Express
Key Data:Rs 25,000Rs 1000 croreRs 2.5 lakh crore2026-02-06
Bodies:RBI
Practice MCQs from today's news ▸
What This Article Covers

1.RBI proposes a ₹25,000 compensation cap per case for customers facing losses from small-value fraudulent digital transactions.

2.Three draft guidelines announced: on mis-selling, loan recovery agent conduct, and limiting customer liability in unauthorised digital transactions.

3.Parallel measures include exempting small, non-public facing NBFCs from registration and removing the investment cap under the Voluntary Retention Route (VRR).

The Big Picture
Prelims · HighMains · Medium

The RBI has unveiled a multi-pronged consumer protection framework targeting digital fraud, mis-selling, and coercive loan recovery. The centerpiece is a proposal to cap customer compensation for small-value fraud at ₹25,000, aiming to build trust in India's rapidly digitizing financial ecosystem while streamlining regulations for NBFCs and capital markets.

Exam Lens

Quick Exam Facts From News

Compensation Cap₹25,000 per case
NBFC Exemption LimitAsset size ≤ ₹1000 crore
VRR Investment LimitRemoved (was ₹2.5 lakh crore)
RBI GovernorSanjay Malhotra
Key Proposals3 Draft Guidelines + 1 Discussion Paper

1-Minute Revision

  • ›Compensation Cap: ₹25,000 per case
  • ›NBFC Exemption Limit: Asset size ≤ ₹1000 crore
  • ›Target this Data: Compensation cap of ₹25,000 per fraud case.
  • ›Target this Nodal Body: Reserve Bank of India (RBI) and its Governor Sanjay Malhotra.
  • ›Target this Legal Point: Guidelines are issued under the RBI Act, 1934, and the Banking Regulation Act, 1949.

Mastered this topic? Test your knowledge with a full MCQ quiz.

Practice exam-style questions, track your score, and strengthen your recall.

Q1Static LinkageEasy

The recent draft guidelines on capping customer liability for digital fraud and regulating loan recovery agents were proposed by which regulatory body?

Q2Statement-basedHard

Consider the following statements regarding the recent RBI proposals:

1. It proposes to cap compensation for customers affected by small-value digital fraud at ₹50,000 per case.

2. NBFCs with no public funds and an asset size exceeding ₹1000 crore will be exempted from registration.

3. The limit on investments under the Voluntary Retention Route (VRR) has been proposed to be removed.

Which of the statements given above is/are correct?

Q3Data-centricMedium

As per the recent RBI proposal, what is the maximum compensation amount a bank customer can receive per case for losses arising from small-value fraudulent transactions?

Q4Application/ImpactMedium

What is the primary objective behind the RBI's proposal to issue guidelines on loan recovery practices and the conduct of recovery agents?

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